HOW TO ORDER
Ordering process and delivery
We accept orders only by email.
To place an order you must provide the following details:
Your name,
Company name and data for invoicing, if any,
Shipping address,
Email address and phone,
Description of the desired product and product options,
Description of your instrument (brand, model, year of manufacture, left / right).
We will notify you that your order is accepted and provide details for payment and for mailing tracings/templates.
Tracings or templates must be sent by postal mail (not by email).
Once we receive payment and the tracing/template of the desired product, the order will be confirmed. Any changes must be submitted within 48 hours of order confirmation.
Due to specific crafting process, the usual production time is 30 to 45 days.
You will be notified if a longer production time is required.
Shipping time should be considered extra.
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